20% OFF FLASH SALE ON ALL MOLDS *discount applied automatically*

Customer Care

Below you will find information about orders, shipping, and more.

ORDER STATUS

Once your order payment has been processed, you will receive a confirmation email.

If you haven't received your order/shipment confirmations, please check your spam/junk folder. 

You will receive any updates about your order status at all times and will receive a confirmation email with tracking once your order has shipped.

SHIPPING & RETURN POLICY

 

All handmade products are made to order and take a minimum of 2 WEEKS to make and send at this time.

We’ve had a huge increase in sales with the recent article feature in Buzzfeed & USA TODAY! 

All of our products are shipped by USPS and FedEx for larger items. 

Please be aware that choosing Priority shipping will decrease shipping time after the item is made, but not speed up the time it takes to make. 

In stock items should arrive in 4 to 5 business days unless otherwise stated in the item description. 

 

Lost Or Stolen Packages

 If a package is lost, stolen, or damaged in transit, it is the responsibility of the customer to request a claim via USPS. 

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Conditions Of Return

We gladly accept exchanges for accessories but not returns.

Contact me within 14 days of delivery

Ship items back within: 30 days of delivery

The following items will not be returned or exchanged because of the nature of these items unless they arrive damaged or defective:

  • Custom or personalized orders

  • Digital downloads

Buyers are responsible for return shipping costs.

If the item is not returned in its original condition, the buyer is responsible for any loss in value.